Terms & Conditions

1. In-Class Courses

Course Repeat Policy

All Admit Master students registered for an in-class course can repeat the same course format as often as they like within 12 months of the original course start date. It’s like getting an annual Membership Pass for the price of a single ticket! After 12 months, the complete course could be repeated for 50% of the current tuition fee. Students registered for any individual module of a course can repeat the same module for 50% of the current tuition fee.

Since there is a limited number of seats in each class, all repeat students must confirm their attendance at least 72 hours before the class. All repeat seats are booked on a first-come, first-served basis and are subject to seat availability.

Free repeat policy applies to classroom sessions only. Returning students, who have been granted personal tutoring sessions and/or online study access as part of their original course, can purchase additional tutoring hours and/or extended online study access at a discounted rate.

Returning students could get a new copy of the course workbook for a fee of $50 for GMAT classes and $100 for LSAT classes.

Course Upgrade / Downgrade Policy

All Admit Master students who register and complete an in-class course can choose to attend a different course format at a discounted rate within 12 months of the original course start date. The discount will be equivalent to 50% of the lower course fee. This policy applies to all courses offered by Admit Master, including the Admit Master Online GMAT Course.

Course Deferral Policy

Students are allowed to defer their course free of charge to a later date within 12 months of their original course start date. All course deferral requests must be made in writing to studentcare@admitmaster.com no later than 7 (seven) calendar days before the start date of their original course. Students who wish to defer their course will be required to make the full payment for their course on or before the start date of their original course.

Deferring a course to a later date will not extend the period of free course repeats that will be counted from the first date of the original course.

No Shows

Students who miss their first scheduled class and don’t advise Admit Master in writing to studentcare@admitmaster.com of their decision to defer the course will be charged the full course fee and will have 12 months to attend classes according to Admit Master’s course repeat policy.

Course Withdrawal and Refund Policy

Students are allowed to withdraw from the GMAT course up to and including the day of their first scheduled class, provided they have attended not more than 4 hours in class. Due to the proprietary nature of our materials, our limited class size, the scheduling/booking costs of our instructors and classrooms, and our own administrative costs, we are not able to provide refunds to students after the date of their first class for any reason. Students who decide to defer their GMAT course to a later date are eligible for a refund only up to and including the first day of their originally scheduled course. Please note that refunds are not issued for missed class sessions, unused private tutoring hours or unclaimed online study access.

Students who withdraw from the GMAT course 7 (seven) or more calendar days before the scheduled date of their first class will receive a full tuition refund, less $200 administration fee. Students who withdraw from the GMAT course less than 7 (seven) calendar days and up to and including the date of the first class will receive a full tuition refund, less $500 administration fee. All course withdrawal requests must be made in writing to studentcare@admitmaster.com. Refunds will be issued in the same method as the original payment once all course materials have been returned by the student to Admit Master in the original unused form.

Course Scheduling Policy

All course times, locations and instructors are subject to change at any time. Students will be notified of changes made to the course via an email sent to the email address provided during registration. Students should check their email account, including Spam folder, frequently prior to the start of their classes. Admit Master is not responsible for any student who does not know the time or location of the class.

If, for any reason, an Admit Master course is rescheduled by more than 14 (fourteen) calendar days from the course start date indicated on your registration confirmation form, you have an option to:

  • receive a 100% refund of your course fee with no administration fees
  • receive a $50 cash rebate towards your exam rescheduling fee, if your GMAT exam has been scheduled within 30 days of the original course end date, and needs to be rescheduled due to changes in the course schedule
  • transfer your course fee to any future Admit Master course of the same format
  • switch to a different course format and receive a refund of the difference in course fees (or pay only the difference)

 
The aforementioned policy applies only to initial course registration dates and does not extend to course repeats.

2. Online Courses

On-Demand Classes with the Coaching Program

Students who register for online classes that include access to class videos and individual coaching will receive access to all study resources for for the duration of time indicated on the registration page.

Students are allowed to withdraw from the GMAT course no later than 7 days from the day of getting access to the first online class. Due to the proprietary nature of our materials and our administrative costs, we are not able to provide refunds to students after they had access to the first class for more than 7 days. Please note that refunds are not issued for missed class sessions, unused private tutoring hours or unclaimed online study access.

Students who withdraw from the online course before getting access to the first online class will receive a full tuition refund, less $200 administration fee. Students who withdraw from the online course after getting access to the first online class, but no later than 7 (seven) calendar days after getting access to the first online class will receive a full tuition refund, less $500 administration fee. All course withdrawal requests must be made in writing to studentcare@admitmaster.com. Refunds will be issued in the same method as the original payment once all course materials have been returned by the student to Admit Master in the original unused form.

Online Self-Prep Kit

All Admit Master students who register for the Admit Master Online Self-Prep Kit will receive access to the online study material for the duration of time indicated on the registration page. Free course repeat policy does not apply to Online Courses.

Registrations for the online self-prep kit are non-refundable. Students are encouraged to sign up for a free 7-day trial to evaluate the learning platform before placing an order. The free 7-day trial could be requested here.

3. MBA Admissions Consulting

School Packages

Once a client has registered for a School Package, Admit Master will schedule the first Diagnostic Session and will assign an Admissions Consultant to begin working on the application package.

Clients who wish to cancel the School Package before the first Diagnostic Session, will receive a full refund of the package price, less $200 administration fee. Clients who wish to cancel the School Package after the first Diagnostic Session, but prior to any additional consulting work, will receive a full refund of the package price, less $500 Diagnostic Session fee. All cancellation requests must be made in writing to studentcare@admitmaster.com. Refunds will be issued in the same method as the original payment.

MBA Admissions consulting clients who receive any consulting work outside of the Diagnostic Session will not be eligible for a refund. This includes essay evaluation, resume assistance, interview preparation, or any other application-related tasks.

School Package clients who register for a Multi-School Package (two or more) and who wish to cancel an additional school beyond the first school may be eligible for a refund, provided that no consulting work has been performed on the additional school(s) in question. The amount of the refund shall be the difference in price between the multi-school package the client has registered for and the reduced school package the student wishes to downgrade to, less a $200 administration fee.

If a client is unable to attend a scheduled consulting session, the client must give notice to the consultant 24 hours prior to the scheduled meeting time. Late notice will result in the loss of access to that specific service (e.g., mock interview preparation).

Complete School Package consulting registrations are non-transferable and expire after 12 months or after one application cycle, whichever comes first.

Hourly Consulting

Clients who register for hourly consulting are required to sign up for at least 2 (two) hours of admission consulting. The initial amount is nonrefundable, regardless of use. Any additional hours are refundable provided they are unused. If a client purchases a block of hours and receives a discount off the regular hourly fee, this discount is forfeited when the client receives a refund, and the cost per hour for used hours is recalculated using the regular hourly fee. Refunds will be issued in the same form as the original payment using the following formula: The Amount Paid – [Non-Discounted, Current Hourly Rate * Time]. “Time” is the time your consultant spent consulting or editing for you, rounded up to the nearest hour. Duration of each consulting session is measured in 15 minute increments. Aggregate time for all consulting services is billed rounded up to the nearest hour.

Clients who must miss a scheduled consulting session must give notice to their consultant 24 hours prior to the scheduled meeting time to avoid a penalty of one lost hour of consulting.

Clients who miss a scheduled consulting session with no prior notice at all will be charged for two consulting hours.

Additional MBA Admissions Consulting Services

All other MBA Admissions Consulting Services (including, but not limited to, Interview Preparation, Waitlist Assistance, Rejection Letter Analysis, Essay Evaluation, or Resume Evaluation) are nonrefundable.

GMAT + Admissions Consulting Bundles

If a client cancels an individual component of a GMAT + Admissions Consulting bundle before starting to use that portion of the package, Admit Master will refund the difference between the bundle package price and the a la carte price of the non-cancelled component(s), less a $100 administration fee.

4. Private Tutoring

Clients who register for private tutoring are required to sign up for at least 2 (two) hours of private tutoring. The initial amount is nonrefundable, regardless of use. Any additional hours are refundable provided they are unused. If a client purchases a block of hours and receives a discount off the regular hourly fee, this discount is forfeited when the client receives a refund, and the cost per hour for used hours is recalculated using the regular hourly fee. Refunds will be issued in the same form as the original payment using the following formula: The Amount Paid – [Non-Discounted, Current Hourly Rate * Time]. “Time” is the time your tutor spent working with you, rounded up to the nearest hour. Duration of each private tutoring session is measured in 15 minute increments. Aggregate time for all private tutoring services is billed rounded up to the nearest hour.

If a client is unable to attend a scheduled tutoring session, the client must give notice to the instructor 24 hours prior to the scheduled meeting date. Late notice will result in the loss of one hour of tutoring. If a client fails to attend a scheduled tutoring session without giving notice, the client will be charged for two hours of tutoring.

5. Privacy Policy

Information We Collect

We collect information (Personal Data) that you provide to us through the registration process, such as your name, home address, e-mail address, educational background, educational goals and interests. We collect Personal Data from client who enroll in our courses or MBA Admission services, use our online resources, work with a private tutor, and/or send us feedback. We may also collect Personal Data from our business partners.

Use of Your Personal Data

We may use your Personal Data in the following ways:

  • To fulfill your requests for products and services, such as enrolling you in a course, delivering educational content, or responding to a specific inquiry
  • To customize your learning experience for you
  • To administer, support, improve and develop our business
  • To send you information about Admit Master products or services, and/or additional GMAT and MBA resources that we believe may be valuable to you

 

Disclosure of Your Personal Data

We do not share your Personal Data with third parties for their marketing purposes. We may disclose your Personal Data in response to legal process, to protect our rights, as otherwise required by law, or for the prevention or detection of a crime. If we sell our company or part of it, or our business enters into a joint venture with another business entity, we may disclose your Personal Data to our new business partners or owners who may then provide you with information about their products and services. Admit Master may disclose anonymous data to third parties for market research and other statistical purposes.

Security and Information Retention

We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. The personal data we obtain from students allows Admit Master to deliver better services for our students.

Credit Card information

Admit Master does not see or store your complete credit card information, unless you are enrolled in the payment plan or have provided your credit card for registration over the phone.

6. General

Transferability

All Admit Master services, including scholarships that we may offer from time to time to select clients based on a random draw, are not transferable. All registrations expire after 12 months, regardless of use.

Terms of Use

Unless otherwise specified, all materials a client receives from Admit Master are for personal and non-commercial use only. No client may modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from Admit Master without explicit, prior written permission.

Force Majeure

Neither Admit Master nor the client shall be liable for any failure, cancellation or delay in performance (other than for delay in the payment of money due and payable) to the extent said failures, cancellations or delays are proximately caused by forces beyond that party’s reasonable control and occurring without its fault or negligence, including, but not limited to, the failure of suppliers, subcontractors, and carriers.

Right to Refuse Service

Admit Master is a private company that reserves the right to refuse service to anyone without explanation. If a client is denied service, Admit Master will retain payments for any full or partial services provided and will refund payments for services not provided.

Amendments

We reserve the right to amend the Terms & Conditions at any time without prior notice. Our relationship with you, our student, will be governed by the version of the Terms & Conditions in effect at the time of your registration.

Last revised July 7, 2017. If you are an Admit Master client and would like to receive a copy of Terms & Conditions in effect at the time of your registration, please contact us.